Colorado Open Records Act (CORA)
Alert: Due to the 3/26/2020 Work-from-Home Executive Order issued by Governor Polis, the Department asks that CORA requests be submitted via email or portal if possible. CORA requests submitted by regular mail or fax may be delayed.
The Colorado Open Records Act (CORA) allows the public to inspect public records held by the state government. A person who wishes access to open (public) records held by this Department should send a written request by letter, fax,
portal or email to:
CORA Officer
Department of Health Care Policy & Financing
303 E. 17th Avenue
Denver, CO 80203
Fax: 303-866-3552
E-mail: kathy.snow@state.co.us
CORA Public Records Portal
The CORA Officer will respond and advise you when the requested records will be available for your inspection. Records are usually available within three days. The three-day timeframe begins when the CORA officer or custodian receives the request (see CORA FAQs for more information). You may also request a copy of the records. The following fees may apply:
- $0.25 per page for copies
- $20 per hour for research exceeding two hours
If, by prior arrangement, you elect to receive copies of requested documents, you may pay in advance by cash or check payable to the Department of Health Care Policy & Financing. You may pay by credit card if you create an account and submit your request through the portal. We require payment prior to receiving copies of documents.
Reference: C.R.S. Section 24-72-201, et seq.
Governor’s Citizen Advocate
The Governor’s Citizen Advocate works closely with the Governor’s office, citizens, and the Department to resolve issues and educate consumers about their benefits. If you have been unable to receive the help you need through our Member Contact Center or your case manager, please contact the
Governor’s Advocate.